Freezes should be allowed to be set in advance not waiting until week of as now its an extra step for manager to go back in and remember each customers needs than doing it right away when told
When someone fills out a digital document it would be EXTREMELY helpful if that digital document was automatically emailed to them. Rather than having to download a PDF, attach it to an email, and...
Currently the booking app will show the client's session attendance trends (i.e. this week vs last week). However, it can be discouraging to a client when the app shows they are lower than last week...
system used to automatically change from a trial to a member once the memberships were added-please bring back feature- alot of members are not "grouped" correctly since we depend on the sytem to do...
Paid in full memberships should not be reflected as trials on the KPI data. Trials are people who may stay or may go. That we convert or don't convert into membership. Paid in full memberships have...
Is it possible to record any changes to the FORD tab in the activity feed? It would be helpful to see when the changes were made, who made the changes, and what the changes were.
Please update the cancellation message we send to clients once they cancel online. it'll be better if we offer to book for another session that works for them. something like "Your session at...